The PROMISE Tool has helped strengthen capacity of local government for integrated, participatory, inclusive and sustainable development and efficient resource mobilisation and utilisation to enhance service delivery, increase community participation and promote diversity in the urban system. Local authorities have been supported to create, enable and institutionalize equitable and inclusive governance mechanism and facilitate the development of smart and sustainable growth in cities through the project. Cities identified the projects that are most desirable and needed by the community. Local governments have recognized the need and importance of citizen engagement.
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